Privacy Policy

Introduction

ProTradesFinder ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Fill out a form
• Upload videos or images
• Communicate with other users
• Contact our customer support
• Subscribe to our newsletter

The types of information we may collect include:

• Personal identifiers (name, email address, phone number)
• Authentication information (password)
• Billing information (payment method details)
• Profile information (user type, skills, qualifications)
• Content you upload (videos, images, messages)
• Location information (address, postal code)

Information Collected Automatically

When you visit our website or use our app, we automatically collect certain information about your device and usage, including:

• IP address
• Device type and operating system
• Browser type and settings
• Usage data (pages visited, features used)
• Time and duration of visits
• Referring websites

We may use cookies, web beacons, and similar tracking technologies to collect this information.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Match customers with appropriate tradespeople
• Send administrative messages and updates
• Respond to your comments, questions, and requests
• Provide customer support
• Send marketing communications
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Other users as necessary to provide our services (e.g., sharing customer videos with matched tradespeople)
• Service providers who perform services on our behalf
• Professional advisors (lawyers, accountants, etc.)
• Third parties in connection with a business transfer (merger, acquisition, etc.)
• Law enforcement or other authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our contact form.

Contact Us